How Do I Disconnect Vonage Connection?

Cancel Vonage Account.

Vonage does not offer the ability to cancel your service online or through email.

You must contact Vonage by phone.

To cancel your service, call 1-732-944-0000.

How much does it cost to cancel Vonage?

An Early Termination Fee is assessed when an account with an Agreement is cancelled after the 30 day Money Back Guarantee but before the 12 month Agreement term has ended. The Early Termination Fee is either $120 or $60, depending on the calling plan.

How do I reset Vonage?

If you are using a router:

  • Disconnect the power cord AND the telephone cord from the back of your Vonage adapter.
  • Unplug the power to the main base of your telephone, wait a few seconds and plug it back in.
  • Reconnect the power to the Vonage adapter and let it restart.

Can Vonage be connected wirelessly?

Vonage and Wi-Fi

Vonage allows you to use any type of home telephone you want — including cordless models. Additionally, Vonage sells a mobile phone, the UTStarcom F1000 WiFi phone, that lets you use your Vonage Home telephone service anywhere you can find a Wi-Fi connection.

How do I contact Vonage Customer Service?

1 (732) 944-0000

Can I cancel Vonage at any time?

Cancellation is effective on the date you contact Vonage to cancel your service or as of a future date designated by you or us, provided we can support future cancellation of service requests as of that future date. If you cancel your service before the end of your billing cycle, there are no pro-rated refunds.

How do I cancel my Vonage subscription?

Cancel Vonage Account. Vonage does not offer the ability to cancel your service online or through email. You must contact Vonage by phone. To cancel your service, call 1-732-944-0000.

How do you hook up Vonage with a wireless router?

  1. Connect the Ethernet cable to your router:
  2. Connect the Vonage Box power supply to the orange Power port and connect the plug end into a power source.
  3. Wait for the Telephone LED on the top of the Vonage Box to turn blue.
  4. Connect your phone cord to the green Phone 1 port on the Vonage Box phone adapter.

What is a Vonage adapter?

Vonage Adapter. With the adapter, you can use your existing phones and high speed Internet for Vonage phone service. There are usually 4 ports on the device: the first plugs into your high speed modem or router, the next is for a computer or Internet hub.

Can Vonage receive text messages?

BUSINESS TEXT MESSAGING OVERVIEW

The Vonage® Business Cloud mobile app lets you send and receive business text messages via your Vonage Business number*. You can even use business text messaging when you’re at your computer using DesktopConnect so you don’t have to use your personal phone number to stay connected.

How do I contact Vonage by phone?

1 (732) 944-0000

How much does Vonage cost?

Vonage Business is a separate product, but its plans range from $19.99 per user per month to $39.99 per user per month, based on volume. That compares with Editors’ Choice RingCentral’s $19.99 to $44.99 per user per month and Jive Hosted VoIP’s $19.95 to $29.95.

Why is my Vonage phone not working?

Disconnect the power cord AND the telephone cord from the back of your Vonage adapter. Unplug the power to the main base of your telephone, wait a few seconds and plug it back in. Reconnect the power to the Vonage adapter and let it restart. Reconnect the telephone cord to the Vonage adapter and check for a dial tone.