The standard NBN installation involves installing the utility and connection boxes as close as is practical to the existing telecommunications equipment inside and outside your home.
If your existing phone connection runs from the street via an underground conduit, then the NBN installer will use the same conduit.
How do they connect NBN to your house?
Under a standard installation, the NBN connection box will typically go inside your home near an existing telephone jack and within reach of a power point. The connection box must plug straight into the wall socket, not into a power board or double adaptor.
What does NBN installation involve?
If the outside of your property hasn’t been connected to the nbn™ network yet, the free standard installation* will include connecting a fibre optic cable from your street to the nbn™ utility box installed on the outside of your home or business (also known as a premises connection device).
Do I need an NBN connection box?
An nbn Utility Box will be installed to the outside of your premises and a Connection Box will be installed inside – drilling may be required. Your Telstra modem will need to connect to the nbn Connection Box, and your telephone will be plugged into your modem.
What happens to my landline when NBN is connected?
If you have a Fixed Wireless nbn connection, you can choose to keep your existing copper phone line. If you do switch to the nbn network, you’ll need a connection box inside your home. You plug your modem into the connection box, and your phone into the modem.