VoIP allows multiple calls, including conference and group calls, which is an important advantage to many businesses.
This makes it easier for employees, management, and business associates to collaborate with each other and to communicate with clients.
It’s also faster for clients to connect with customer support.
What is the purpose of VoIP?
VoIP – Voice over Internet Protocol
Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls by sending voice data in packets using IP rather than by traditional circuit transmissions of the PSTN.
Why would someone have a VoIP number?
Phone Numbers and VoIP Origination
In IP communications, the number is just an identifier for making calls on the network. One number can be attached to multiple devices, and a user can make and receive calls from the same VoIP number using their smartphone, desk phone or any other internet-capable device.
What do I need for VoIP?
What equipment do I need?
- For VoIP with an adapter, you’ll need… a VoIP adapter (of course), and a compatible phone.
- For VoIP with a computer, you’ll need… a laptop or desktop computer with an internet connection, the right software, and either a headset or speakers and a microphone.
What are the benefits of IP telephony?
The primary advantage is that IP telephony takes advantage of newer technology which is more efficient from a cost and technical perspective. For end users it allows you to run voice services over one shared service (running voice, data and video) versus buying multiple services and circuits from service providers.